Privacy Policy

Last updated: December 2025

1. Introduction

Bizzco Ltd (trading as Bizzco Events, "we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller: Bizzco Ltd
Company Number: 16872451
Trading Address: Unit 2, Europa Triangle, John Gilbert Way, Trafford Park, Manchester M17 1FP
Email: [email protected]
ICO Registration: Registration pending (reference available upon request)

Data Protection Contact: As a small business, we are not required to appoint a Data Protection Officer (DPO). For any data protection queries, please contact us at [email protected] or write to our registered address.

2. Information We Collect

We may collect and process the following personal data:

2.1. Information you provide to us:

Name and contact details (email, phone number, address)
Event details and requirements
Payment information (processed securely by our payment provider)
Communication history with us
Feedback and survey responses

2.2. Information collected automatically:

IP address and browser information
Pages visited on our website
Cookies and similar technologies (see our Cookie Policy)

3. How We Use Your Information

We use your personal data for the following purposes:

To provide our event planning services
To respond to your enquiries and quote requests
To process payments and manage your booking
To communicate with you about your event
To send you marketing communications (with your consent)
To improve our website and services
To comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Contract: To perform our contract with you for event services
Consent: Where you have given consent (e.g., marketing emails)
Legitimate Interest: To improve our services and respond to enquiries
Legal Obligation: To comply with legal requirements

5. Data Sharing

We may share your personal data with:

Venues and suppliers: To arrange your event
Payment processors: To process payments securely
IT service providers: To maintain our systems
Legal and regulatory authorities: When required by law

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data for:

Client records: 7 years after the last transaction (for legal and tax purposes)
Marketing data: Until you withdraw consent
Enquiry data: 2 years if no booking is made
Website analytics: 26 months

7. Your Rights

Under data protection law, you have the following rights:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your data (subject to legal requirements)
Restriction: Request restriction of processing
Portability: Request transfer of your data
Objection: Object to processing based on legitimate interest
Withdraw consent: Withdraw consent at any time

To exercise your rights, please contact us at [email protected].

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

SSL encryption on our website
Secure payment processing through PCI-compliant providers
Access controls and authentication
Regular security assessments

9. International Transfers

Your data is primarily stored within the UK and EEA. Where we transfer data outside these areas, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

10. Cookies

We use cookies on our website. For detailed information, please see our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our website.

12. Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113

13. Contact Us

For any questions about this Privacy Policy or our data practices:

Email: [email protected]
Phone: +44 7441 462237
Trading Address: Unit 2, Europa Triangle, John Gilbert Way, Trafford Park, Manchester M17 1FP